How long does shipping take?

Most orders arrive within 7–15 business days. We ship worldwide from our fulfillment partners in the US and Asia. Once your order ships, you'll receive a tracking link by email so you can follow it every step of the way.

Do you ship internationally?

Yes — we ship to most countries worldwide. Shipping times may vary depending on your location. All international orders include tracking.

Is shipping free?

We offer free standard shipping on all orders over $49. For orders below that, a flat shipping fee applies at checkout.

Can I cancel or change my order?

You can cancel or modify your order within 12 hours of placing it. After that, we've likely already sent it to our fulfillment team. Email us at <email> as quickly as possible and we'll do our best to help.

What is your return policy?

We offer a 30-day return policy. If you're not happy with your purchase for any reason, contact us and we'll arrange a return or exchange. Items must be unused and in their original packaging.

My item arrived damaged — what do I do?

We're sorry to hear that. Email us at <email> with your order number and a photo of the damaged item, and we'll send a replacement at no extra cost — no need to return the original.

Are your products safe for pets?

Absolutely. We only stock products that meet standard safety requirements. All electronic products use pet-safe materials and low-power components. If you ever have a concern about a specific product, feel free to reach out.

Do the products come with a warranty?

Most products include a 3–6 month warranty against manufacturing defects. Warranty details are listed on each product page. If something stops working, contact us and we'll sort it out.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are secured with SSL encryption.

Is it safe to enter my card details on your site?

Yes. Our checkout is powered by Shopify, one of the world's most trusted e-commerce platforms. Your payment information is encrypted and never stored on our servers.